covid-19 Sources of information
Oklahoma State Department of health - current situation
world organisation for animal health
Veterinary Information Network covid faq for pet owners
Coronavirus Disease 2019 (covid-19)
cdc - animal and the corona virus
trinity veterinary hospital response to covid-19
The doctors and staff of Trinity Veterinary Hospital and Pet Resort strive to provide superior care to our patients and quality customer service to our clients. In the midst of COVID-19 pandemic we are diligently working to make serving our guests as safe as possible while continuing to provide health care to those pets in need. This situation is not static and we are continually updating our protocols to follow guidelines set by various government and health agencies. We are being proactive to find solutions and unique options for our clients so that we can continue to provide our services while also limiting the spread of this novel viral organism. Below is an outline of how we plan to achieve this.
- VIRTUAL CARE (telemedicine and teletriage) - We have partnered with ANIPANION, a telemedicine pioneer that provides a platform for video calls and chat sessions that can be schedules with a veterinarian. This will allow clients to have access to veterinary care if quarantined or unable to leave their homes for any reason. This option is limited to clients that have a "Valid Client Patient Relationship" with the veterinarian on call at that time. New clients may be able to utilize this service for Teletriage only - no diagnosis will be made but advice on emergency care may be given. For more information on this legal restriction please visit:
- CONTACTLESS SERVICE
Following the recommendations for the health services industry we will be adopting a Contactless Service protocol. This means that clients not meeting with a veterinarian will not enter the building. Staff will meet clients at their vehicle and will bring pets into and out of the facility. Most communication will be over the telephone. Clients that have an appointment with a veterinarian may enter the building but must wear a mask to do so.
- OFFICE HOURS
We have continued our hours except will be closing early on Tuesday and Thursday (6pm).
- DISINFECTION OF FACILITY
We pride our selves in a clean, odor free facility. In light of the infectious nature and non-clinical carriers of the virus we have increased our efforts. Even with contactless service we will continue internal disinfection and staff will wear protective attire during any contact outside of the facility.
Trinity Veterinary Hospital and Pet Resort will continue all services. We are limiting the items that boarders may bring with them to food and medications only. No beds, toys, leashes, etc. will be allowed.
- FUTURE CHANGES
The current situation is fluid and can change at a moments notice. Any changes and notifications will be updated thru Facebook and on this website. As soon as the Anipanion platform has been finalized we will notify clients thru Facebook and on this website.